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Website FAQ
How do people find out about my web site?
One good way for people to find out about your website is to add your URL (website address) to your traditional advertising media. Put your address on your business cards, product brochures, magazine, radio, newspaper and TV advertisements. Put it in all your press releases and in your trade show publications.
Internet users use "Search Engines" and Directories to find things on the web, and we will therefore add you to the most popular search engines and Directories so that people can find your site based on key words. We will discuss with you the optimum key words for your business area so that we can use them to attract visitors.
How do I get my own "www.myname.com"?
This is called a domain name, and these names are controlled by the likes of InterNIC and Nominet UK to be sure there are no duplicate names. They charge an initial fee to register your domain and an annual fee for you to be able to keep your domain. We can arrange this for you of course.
Where does my website reside when its development is complete?
Your website needs to physically reside on a 'server', so that it is available 24 hours a day to the millions of people surfing the Internet. Again, this is something we will arrange as part of our comprehensive service package.
How is a web page different from a Microsoft Word or text document?
HTML (short for HyperText Markup Language) is the language used to create web pages. A web page may contain text, graphics, audio or even video. A web page may link to other web pages or files by using hyperlinks. One big benefit of HTML is that the language is understood by any computer with a browser and Internet connectivity irrespective of the Operating System used.
If I already have a site, can you help me improve it?
Yes. We can redesign or add content to an existing site – it can cost less money than building one from scratch.
Can you use my company's existing brochure design for my website?
Yes, we can certainly use your existing materials such as logos, brochures, sales literature, flyers, etc. for incorporating in the new website.
What are the things that you expect from my company to complete the website design?
Brochures, logos, photographs, product descriptions, business cards, etc. are all recommended resources to use. For new businesses, we will help you get started from scratch. A dedicated person will answer any questions during your website project.
Is there any maintenance required after designing and hosting a web site?
Depending on the business, some amount of maintenance would be required. As your business evolves, it may require some things to be added, deleted, or modified. If there is not much change in the business, the website maintenance will be minimal.
Do I need to use a website design company that is local to me?
No you don't! Everything can be done over the Internet or the telephone. We design websites for companies worldwide and rarely meet our clients, some of whom have been clients of ours for years. Our door is always open to anyone who would like to speak to us face to face but we rarely visit anyone unless they live in our locality – this helps to keep our website design prices low!
My question is not listed here – what should I do?
Contact us and we will try to answer your question within 1 business day